We are constantly looking for healthcare providers in all corners of the world who can deliver high-quality healthcare to our clients and become part of the GlobMed network.
At GlobMed, we partner with world-leading specialists, doctors and private institutions who share our values and understand the importance of quality, safety and the provision of only the very best quality of healthcare solutions.
Our UK network of doctors, medical consultants, and laboratories supports pre-and post-treatment care as required, working hand in hand with our global partners to ensure clients receive the most efficient and effective care. Meanwhile, our international network of concierges effortlessly manages all logistic issues, allowing our medical partners to focus on what they do best: caring for people.
Based in the UK (the 6th biggest world economy with a population of over 66 million inhabitants with a per capita income of USD47,000), we offer our partners access to hundreds of thousands of clients looking for healthcare solutions in a market where private medical infrastructure and culture is minimal compared to other nations.
We believe in global medicine and, should your clinic wish to be part of a unique and quality-checked global marketplace, we are looking for partners who share our vision and values.
At GlobMed, we aim to create an environment where clinical excellence will flourish. We constantly strive to establish systems and processes that safeguard the highest standards of care and require our team and partners to be accountable for continuous quality improvement. We are conscious that economic and cultural variations may affect how healthcare is provided in different parts of the world. Therefore, rather than attempting to impose inflexible global procedures, we work with partners to ensure our operations fit with their local systems and procedures without compromising the fundamentals of safety and high-quality care.
Our principles are based on the UK NHS seven pillars of clinical governance.
Clinical Effectiveness and Research
Clinical effectiveness ensures that everything we do is designed to provide the best possible outcomes for clients– in brief, we do ‘the right thing to the right person at the right time in the right place’. Examples of this include:
- Carrying out evidence-based practice for treatment and decision-making
- Using standards and guidelines, backed by evidence, to help inform care and change practice
- Conducting new research to inform new guidelines, papers and standards to improve care continually
- Implementation of new standards and guidelines as they are developed (this also links into clinicians’ requirements to carry out Continuing Professional Development (CPD))
The audit process ensures that clinical practice is continuously monitored and improved.
Auditing evaluates existing practice against the gold standard of practice. We try to identify any shortcomings and develop methods to improve our outcomes through this.
Carrying out an audit involves:
- Identifying a particular area of interest/concern.
- Researching a standard against which to compare it.
- Collecting the data to compare.
- Analysing the data and identifying shortcomings.
- Implementing change methods and, finally, re-auditing after some time to close the loop and assess improvements.
Risk management involves establishing robust systems to understand, monitor, and minimise risks to clients and staff, identify what can and does go wrong during care, understand the factors that influence this, and learn lessons from any adverse events. By doing so, we can improve the quality of care clients receive. Examples of this include:
- Reporting of incidents/near-misses (e.g. critical incident form) and learning from them, perhaps by implementing change or methods of limitation
- Following protocols, e.g. hand washing, IRMER and IRR legislation
- Conducting risk assessments to identify and mitigate risks where possible
Education and Training
Education and training entail providing appropriate support to enable staff to be competent and develop skills that ensure their practice remains updated with the latest knowledge and research. Professional development needs to grow through lifelong learning. For medical professionals, this involves:
- Attending courses, conferences and lectures to help further knowledge and skills (CPD)
- Completing further training and exams
- Regular assessment and appraisals to assess competency and areas of improvement and further training
Client and Public Involvement
PPI is the involvement of clients and the public in developing services and monitoring treatment outcomes. We can assess the quality of services from a client’s point of view; their feedback is used to address any issues and improve services in day-to-day practice. Methods through which this is implemented include:
- Client feedback questionnaires
- Client representatives on practice and hospital boards
- Client Forums to discuss healthcare matters
Information and IT
This aspect of clinical governance is about ensuring that:
- Client data is accurate and up to date
- Client data is safely and confidentially stored and managed
- Full and appropriate use is made of data to measure and improve quality of outcomes (e.g. through audits)
Staff management ensures that staff are appropriately recruited and managed for jobs and enjoy good working conditions. Any staffing issues, e.g. performance, are addressed, and staff retention is encouraged by motivation and development.